Shipping policy
We always strive to process your order promptly and efficiently.
ORDER PROCESSING:
Please allow 1-4 days to process your order. Expect an email within 5 days to let you know your order is on the way!
STORE PICKUP - 7 PINECONE COURT ELANORA QLD 4221
Orders can be picked up daily, from 7am.
An email will be sent when your order is ready for pickup.
Shipping Notifications
- Once your order has been dispatched from our studio, you will receive a shipping notification. This notification will include a tracking link, allowing you to monitor the progress of your order in real-time
LOCAL DELIVERY (3km Zone)
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We offer FREE local delivery for orders over $40 within a 3km radius of our Gold Coast studio. (Calculated at checkout).
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Local deliveries are usually completed within 1–3 business days.
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We’ll always confirm via email or SMS when your delivery is on its way.
SHIPPING RATES
Orders are generally shipped within 1-4 days using Australia Post.
A flat rate shipping fee of $12 applies to orders shipped within Australia.
Free standard shipping on orders over $100.
We do not ship outside of Australia at this time.